Shipping Policy — EVERETTGOODS

Effective date: August 27, 2026

We want getting your order to be simple and predictable, with no surprises along the way. Here's how shipping works at EVERETTGOODS.

Where We Ship

• Countries served: We currently deliver to the United States, Canada, United Kingdom, Australia, New Zealand, Italy, Spain, Portugal, Denmark, Switzerland, Romania, Israel, and South Africa.
• More to come: We're looking into adding further destinations in the future.

Shipping Costs

• United States: Free shipping on every order.
• Canada: Free shipping on every order.
• United Kingdom: Free shipping on every order.
• Australia: Free shipping on every order.
• New Zealand: Free shipping on every order.
• Italy: Free shipping on every order.
• Spain: Free shipping on every order.
• Portugal: Free shipping on every order.
• Denmark: Free shipping on every order.
• Switzerland: Free shipping on every order.
• Romania: Free shipping on every order.
• Israel: Free shipping on every order.
• South Africa: Free shipping on every order.
• No hidden fees: The full cost of your order is shown clearly at checkout.

Order Processing

• Processing time: Orders are prepared within 1–2 business days, Monday through Friday.
• Daily cutoff: Orders placed before 6:00 PM Central Time (US) are processed the same business day.
• Weekends: Orders placed on Saturday or Sunday enter processing on the next business day.

Transit Time

• Estimated delivery: 5–7 business days once shipped.
• Shipping days: Carriers move packages Monday through Friday.
• Good to know: Delivery estimates are just that — estimates. Weather, carrier delays, and other factors outside our control can affect them.
• Door to door: Altogether, expect your order in roughly 6–9 business days.

How We Ship

• Trusted carriers: Orders travel with DHL, FedEx, or UPS.
• Insurance included: Every shipment is insured. If anything is lost or damaged in transit, contact customer service and we'll take care of it.
• Greener packaging: Wherever possible, we choose sustainable packaging materials to keep our environmental impact low.

Tracking Your Order

• Tracking email: Once your order ships, we'll email you the carrier name and tracking number.
• Track online: Enter your tracking number on our Track Your Order page.
• Need help? Our support team is happy to help with tracking questions — Contact Us.

Missing Items

• Let us know: If something is missing from your package, email info@everettgoods.com within 7 days of delivery.
• We'll make it right: We'll investigate promptly and send a replacement or issue a refund.

Returns

• Window: Returns are accepted for 30 days from the delivery date.
• Condition: Items must be unused, undamaged, and in their original packaging. Personalized items can't be returned.
• Who pays: Return shipping is paid by the customer, unless the item arrived defective or wasn't as described — in that case, EVERETTGOODS covers it.
• Refunds: Issued to your original payment method within 14 days of us receiving the return.

Restocking Fee

EVERETTGOODS never charges a restocking fee on returns.

Return Shipping Costs

• Defective, damaged, or wrong items: Free — we cover the return cost when the product is incorrect, damaged in transit, or otherwise faulty.
• Change of mind: The actual return shipping cost is charged to the customer — for example, when the wrong product was ordered, it doesn't fit, or it's simply no longer wanted.

Company Information

Website: everettgoods.com
EVERETTGOODS
3733 Westheimer Rd, Ste 1 PMB 2013
Houston, TX 77027
United States

Email: info@everettgoods.com
Contact form: Contact Us

Customer service:
Monday to Friday, 9:00 AM – 5:00 PM (Central Time, US).
We reply within 24–48 hours on business days.